Hyperbyte's 24/7 Engineering Support Service On-Call
Your On-Call Team (Without the Late-Night Slack Pings)
Let your engineers sleep. Hyperbyte gives you instant 24/7 platform monitoring, alerting, and expert escalation support — without needing to hire or train an internal ops team.
📈 “Our platform's uptime used to depend on coffee and panic. Hyperbyte changed that.” – Actual startup CTO
The Problem
- You’ve got smart engineers… but they’re one pager alert away from burnout.
- Night-time disruptions are killing velocity, morale, and quality.
- Your product can’t scale if your ops are duct-taped together.
What We Deliver:
- True 24/7 Monitoring
Real humans (backed by our AI watchdogs) watching over your infrastructure.
Downtime prevention is built into the contract. - Hyper-Responsive Escalation
When critical alerts hit, our team triages, troubleshoots, and escalates fast.
Tiered SLA response options available, including 2-hour critical incident turnaround. - Tailored to Your Stack
Whether you’re running Kubernetes, VMs, DBs, or a blend — we integrate without disrupting your world. - Human + AI Reliability
You’ll have expert support on call, and anomaly detection filtering the noise behind the scenes.
Why it Works
- Faster time to resolution
- No more team burnout
- Uptime becomes a selling point, not a gamble
Who It’s For:
- Scaling startups who can’t afford a midnight outage
- Mid-size tech firms tired of “DIY” SRE
- Teams who’ve outgrown ping-only alert tools
Suggested Visuals:
- Meme of a sleeping engineer (“because Hyperbyte's watching”)
- Dashboard example with AI-generated alert + response log
- Screenshot of SLA table or flow (T1, T2, T3 tier overlay)
